Terms of Service
Welcome to Learnova! By accessing our website and using our services, you are agreeing to comply with and be bound by the following terms and conditions. Please read these terms carefully before engaging with our educational AI resources.
1. Acceptance of Terms : These Terms of Service govern your use of Learnova's website and services. By using our platform, you confirm that you accept these terms and that you have the legal capacity to enter into a binding agreement.
2. Service Description : Learnova provides innovative AI-powered educational tools designed to enhance learning experiences in various subjects. Our services include online courses, interactive tutorials, and AI-driven study aids tailored for students and educators.
3. User Responsibilities : Users are expected to engage with our content responsibly and ethically. Any misuse of our AI tools, including but not limited to plagiarism, unauthorized distribution, or attempts to hack or disrupt the platform, is strictly prohibited.
4. Intellectual Property : All materials and content provided by Learnova, including but not limited to text, graphics, logos, and software, are the intellectual property of Learnova and are protected by copyright and other intellectual property laws. Unauthorized reproduction or distribution is prohibited.
5. Account Creation and Security : Users may be required to create an account to access certain features of our services. It is your responsibility to maintain the confidentiality of your account credentials and to notify us immediately of any unauthorized use of your account.
6. Subscription and Payment Terms : Some of our services may be offered on a subscription basis. Subscription fees are outlined on our website and are subject to change. By subscribing, you agree to the payment terms provided at the time of purchase.
7. Termination of Service : Learnova reserves the right to suspend or terminate your access to our services at any time, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users or to Learnova.
8. Limitation of Liability : Learnova will not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our services are provided on an "as is" basis, and we make no warranties regarding their performance or reliability.
9. Changes to Terms : Learnova may update these Terms of Service from time to time. We will notify users of any significant changes via email or through announcements on our website. Continued use of our services after such changes constitutes your acceptance of the new terms.
10. Contact Information : For any questions or concerns regarding these Terms of Service, please contact us at [email protected] or call us at +41 41 410 61 71 . Our office is located at Löwenpl. 4, 6004 Luzern, Switzerland.
Thank you for choosing Learnova as your partner in AI education. We are committed to providing you with a safe, engaging, and enriching learning experience.
Terms of Return
At Learnova, we are committed to providing high-quality AI education and resources that empower learners to thrive in a rapidly evolving digital landscape. We understand that sometimes a course may not meet your expectations, and we want to ensure our learners feel confident and satisfied with their choices. Below, you will find our comprehensive terms of return, designed to clarify our policies and support you throughout your learning journey.
Our return policy applies to all digital courses purchased directly through the Learnova website. If you find that a course does not align with your learning goals or expectations, you may be eligible for a refund under certain conditions. We encourage you to review the course description and prerequisites carefully before making a purchase to ensure it fits your educational needs.
To qualify for a refund, you must submit your request within 14 days of your purchase date. This allows you to explore the course materials and assess their value. We believe this timeframe offers a fair opportunity for learners to determine if the course aligns with their learning objectives.
To initiate a return, please contact us at [email protected] or call our support team at +41 41 410 61 71. Our dedicated support staff is available to assist you with the return process and will guide you through any necessary steps. We aim to respond to all inquiries within 24 hours on business days.
When requesting a refund, please provide your order confirmation number and a brief explanation of why the course did not meet your expectations. This feedback is invaluable as it helps us improve our courses and better serve our learners in the future.
It is important to note that refunds are only applicable for courses that have not been completed. If you have accessed more than 50% of the course content, the refund request may be denied. This policy is in place to ensure that our educational resources are utilized effectively and responsibly.
In the event that your refund request is approved, you will receive your refund through the original payment method within 7-10 business days. Please be aware that processing times may vary depending on your financial institution.
We strive to create a supportive and enriching learning environment at Learnova. If you have any concerns or issues with our courses, we encourage you to reach out directly. Your satisfaction is our priority, and we are here to help you achieve your educational goals in AI.
For further details regarding our terms of return or other inquiries, feel free to contact us via email or phone. We are located at Löwenpl. 4, 6004 Luzern, Switzerland, and welcome any questions you may have about our AI education offerings.
Thank you for choosing Learnova as your partner in AI education. We look forward to supporting your learning journey and helping you unlock new opportunities in the field of artificial intelligence.